INNOVATION • SERVICE DESIGN • AI
Turning ambiguity into actionable direction.
I help organizations navigate ambiguity, identify where to innovate, and turn emerging technologies into practical business value through innovation strategy, service design, and AI.
DARPA
CMS
REPI
USTRANSCOM
Booz Allen AI Engineering
AT&T
Novartis
Essilor
QIAGEN
T. Rowe Price
Randstad
Hapag Lloyd
Kohler
Kubota
Lowes
Transitions
Micron
Nespresso
USAHS
Right to Dream
CBRE Capital Markets
DARPA CMS REPI USTRANSCOM Booz Allen AI Engineering AT&T Novartis Essilor QIAGEN T. Rowe Price Randstad Hapag Lloyd Kohler Kubota Lowes Transitions Micron Nespresso USAHS Right to Dream CBRE Capital Markets
ABOUT
Strategy that turns ambiguity into organizational momentum.
Over the past decade, I've partnered with enterprise organizations, government agencies, and commercial businesses to navigate complexity, align stakeholders, and design strategies that create measurable business value.
Using innovation strategy, service design, and AI, I help organizations identify where to innovate, build organizational capabilities, and confidently move from insight to execution.
10+
Years of experience
20+
Enterprise clients
F500
& Government
HoW I WORK
Every engagement begins with clarity, aligning strategy before action.
01
Together we define the problem, align stakeholders, and identify where innovation can create the greatest business and customer value before deciding what comes next.
Navigate Ambiguity
02
I combine research, facilitation, and systems thinking to uncover meaningful insights, challenge assumptions, and create confidence in strategic direction.
Ground Decisions in Evidence
03
Rather than solving one problem, I help organizations build repeatable capabilities, frameworks, and decision-making systems that support long-term innovation.
Design for Scale
04
Innovation creates value only when organizations can act on it. I help leaders align around priorities, build momentum, and translate strategy into measurable outcomes.
Move Ideas Into Action
What i do
Areas of Focus
Helping organizations identify where to innovate, prioritize opportunities, and design repeatable capabilities that create long-term business value.
Innovation Strategy
Designing services, experiences, and operating models that connect customer needs, business goals, and organizational capabilities.
Service Design
Helping organizations identify practical AI opportunities, align technology with business priorities, and translate emerging capabilities into measurable outcomes.
AI Strategy
Leading executive workshops, stakeholder alignment, and collaborative decision-making to move organizations from ambiguity to confident action.
Strategic Facilitation
Select clients
Trusted by Industry Leaders
Current thinking
What I’m Thinking About
AI & Innovation Strategy
Exploring how organizations can identify practical AI opportunities, reduce uncertainty, and translate emerging technologies into measurable business value.
Innovation Operating Models
Designing repeatable innovation capabilities, governance, and decision-making systems that help organizations move from experimentation to execution.
Service Design for Organizational Change
Using service design to align people, processes, and technology around customer needs and long-term business strategy.
bookshelf
What I’m Reading & Recommending
A curated collection of the books shaping how I think about innovation, strategy, service design, AI, and organizational transformation.
Let's create
clarity together.
Whether you're building an innovation capability, aligning leaders around a strategic direction, or navigating complex change, I'd love to connect.